Terms and conditions of the service
These general conditions of sale ("GCS") govern the purchases of clothing and accessories products under the"Margherita B."sold on the website shop.margheritab.com.
The Customer acknowledges that:
the margheritab.com website is owned by MargheritaB. Srl, with registered office in PIAZZA DELLA VITTORIA 9, 25122 BRESCIA (BS) and having a Tax Code: 04304080981 and VAT number: 04304080981 .
the seller of the Products, who is a contractual party with the Customer pursuant to these General Conditions of Sale, is Margherita B. Srl , with registered office in PIAZZA DELLA VITTORIA 9, 25 122 BRESCIA (BS) and having Tax Code: 04304080981 and VAT number: 04304080981 .
- Orders can only be placed by people of age and who are not in conditions of legal incapacity.
- The language in which the Contract is concluded is Italian. In the event of a conflict between the versions of the General Conditions prepared in a language other than Italian and accepted by the customer, the meaning and interpretation of the General Conditions in Italian prevail.
ARTICLE 1 - Object and conclusion of the contract
With these general conditions of sale, Margherita B. sells to the Customer, who buys remotely, the Products offered for sale on the site shop.margheritab.com (the"Site").
The contract is concluded exclusively through the internet, through the access of the Customer to the website shop.margheritab.com, with the sending of a purchase order according to the procedure provided by the site itself and its acceptance by Margherita B .. The purchase order sent by the Customer through the Site has the value of a contractual proposal and is governed by these general conditions of sale which the Customer is required to accept in full and without any reservation. To this end, the Customer, before proceeding to the conclusion of the order, undertakes to read these GCS and the pre-contractual information provided on the page.
The sales contract is concluded with the sending by Margherita B. to the Customer of an e-mail confirming the order. The e-mail contains the Customer's data, the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.
The Customer undertakes to verify the correctness of the personal data contained therein and to promptly notify Margherita B. of any corrections.
In the order confirmation e-mail, the Customer will also receive the link to download and archive a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.
ARTICLE 2 - Pre-contractual information for the consumer - art. 49 of Legislative Decree 206/2005
Before the conclusion of the purchase contract, the Customer examines the characteristics of the goods that are illustrated in the individual product sheets at the time of the Customer's choice. Before the conclusion of the purchase contract and before sending the order, the Customer is informed about:
1. identification of the seller;
2. total price of goods including taxes, with details of shipping costs and any other costs;
3. payment methods;
4. the term within which Margherita B. undertakes to deliver the goods;
5. the conditions, terms and procedures for exercising the right of withdrawal (Article 6 of these conditions), as well as the standard withdrawal form annex I, part B of Legislative Decree 21/2014;
6. after-sales assistance conditions and commercial guarantees provided.
ARTICLE 3 - Availability of products
The availability of the products indicated on the site refers to the actual availability when the Customer places the order. This availability must in any case be considered indicative because, due to the simultaneous presence on the Site of multiple users, the Products could be sold to other Customers before confirming the order.
Where the products covered by the order are not available for reasons beyond the control of Margherita B., the order will be automatically rectified with the elimination of the unavailable product.
The Customer who accesses the localized Site will be able to have access to the Products available and purchasable in the country where the site is located. The products purchased may be delivered exclusively in the territory of the country where the site is located.
ARTICLE 4 - Prices
All sales prices of the products indicated on the Site are expressed in Euros (€) and include all taxes charged to the consumer.
Shipping costs are not included in the price of the Products, but are indicated and calculated at the time the purchase process is concluded and before payment is made.
The Customer can use the promotional vouchers offered by Margherita B. for the purchase as part of promotional campaigns. These vouchers can only be used in the manner indicated in the vouchers themselves, they cannot be used retroactively and/or be transferred to third parties. It is not possible to cumulatively use multiple promotional vouchers for the same order. If for any reason, even due to withdrawal or return of the Customer, the total value of the order should be lower than the value of the Margherita B. voucher reserves the right to invoice the original price of the goods that remain in the possession of the Customer. Promotional vouchers will not be refunded if the buyer decides to return all or part of the goods.
ARTICLE 5 - Methods of payment
Margherita B. accepts payments with MasterCard, Visa, American Express, PayPal and Apple Pay, Soisy, Scalapay cards.
Payments can also be made with the use of promotional vouchers.
The communications relating to the payment and the data communicated by the Customer when this is done take place on special protected lines.
“If you buy with Scalapay you will receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV Srl, to related parties and their assignees, and that you authorize this transfer."
For each order placed on the Site, upon payment, Margherita B. will issue a receipt for the goods shipped.
ARTICLE 6 - Right of withdrawal
In accordance with the provisions in force, the customer has the right to withdraw from the purchase within 14 days from the date of receipt of the products.
The Customer who intends to exercise the right of withdrawal must follow the procedure explained on the site on the How to Return page.
The goods must be returned to Margherita B. using the label and filling in the return sheet that the customer will find inside the package with which the goods arrived. Using this label and following the procedures indicated on the site, on the How to Return page, the direct costs of returning the products are borne by Margherita B., exclusively using the GLS Courier.
It is the Customer's responsibility to correctly follow the instructions indicated on the Site on the How to Return page.
The goods must be returned intact, in its original packaging, complete in all its parts (including price label, packaging material and any documentation and accessory equipment) and complete with the attached tax documentation.
Without prejudice to the right to verify compliance with the above, Margherita B. will refund the amount of the products subject to withdrawal within a maximum period of 20 days.
The Customer is responsible for the decrease in the value of the goods resulting from handling other than that strictly necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned Products are damaged (for example with signs of wear, abrasion, scratches, removal of labels, removal of pendants, deformations, etc.), not complete with all their elements and accessories (including labels and tags unaltered and attached to the product), not accompanied by the attached instructions/notes/manuals, the original packaging and packaging and the guarantee certificate, where present, the Customer will be liable for the decrease in the value of the asset, and will be entitled to a refund of the amount equal to the residual value of the Product.
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Margherita B. may suspend the reimbursement until receipt of the goods or until the Customer demonstrates that he has returned the goods to the seller.
Margherita B. will reimburse using the same payment method chosen by the Customer during the purchase.
ARTICLE 7 - Delivery methods
Margherita B. will only accept orders to be delivered in the Italian territory and in that of the States indicated on the Site. The products will be delivered by Eespresso GLS Courier to the address indicated by the Customer at the time of the order no later than 30 days from the date of receipt by part of the Customer of the order confirmation email sent.
ARTICLE 8 - Liability
Margherita B. assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that she is unable to execute the order within the times provided for by these GCS.
Both in the hypothesis of exercising the right of withdrawal and in the hypothesis of exercising the right of guarantee of conformity, in the event that the goods cannot be accepted by the seller because they do not have the requisites required to exercise the rights referred to in the articles 6 and 7 above, it is the Customer's responsibility and responsibility to recover the goods returned to his availability at his own expense. The Customer acknowledges and unconditionally accepts that Margherita B., after 30 days from the communication of the making available to the Customer, can proceed with the disposal according to law of the goods not collected by the Customer.
ARTICLE 9 - Final clauses
The Products are sold with the characteristics described on the Site and according to the GCS published on the Site at the time the order is sent by the Customer, with the exclusion of any other condition or term.
Margherita B. reserves the right to modify these general conditions of sale at any time, at its discretion, without the need to provide any notice to users of the Site. Any changes made will be effective from the date of publication on the Site and will apply only to sales concluded from that date.
The prices, the Products for sale on the Site and their characteristics are subject to change without notice.
These General Conditions of Sale are made up of all the clauses that compose them. If one or more provisions of these General Conditions of Sale is considered invalid or declared as such pursuant to the law, regulation or following a decision by a court with jurisdiction, the other provisions will continue to have full force and effect.